Elements

JBC Returns Policy

Change your mind? No worries. We are here to help! (BUT HOLD ON TO YOUR PACKAGING !!)

Just contact us within 10 days for a CREDIT. Your CREDIT does not expire, but will require you to contact use directly to redeem your CREDIT at any time in the future.

Items that are NOT eligible for credit (aka final sale):

-ORIGINALS

-ITEMS PURCHASED ON SALE OR FROM THE OUTLET

-CUSTOM PIECES

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Our free shipping offer is only valid within the continental US

Packed with cardboard protective corners, plastic sheeting and placed in a durable cardboard box with hard corner protectors on all four corners to prevent movement. Shipping can be by ground carrier, flat load LTL freight or palletized LTL freight. This product has a 2-4 week lead time as it is custom made, we promise it will be worth the wait! Contact us with any questions.

When you place an order to be delivered outside of the continental US, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are size and weight-based. Please understand that while the weight of a 30x40 piece may not differ tremendously from a 40x60 piece, the size of the packaging greatly effects the price. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full dollar.